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Class 1: About the Commission
… Conflict of Interest Policy Public Interest Disclosure Complaints Handling Procedures Accountability and Audit … explaining how to make a complaint about the Commission Complaints Handling Procedure How to make a request for … Conflict of Interest Policy Public Interest Disclosure Complaints Handling Procedures Accountability and Audit …
Last updated 22 Dec, 2021
Graham Anderson House, 2 October 2018
… and did not have appropriate information on making complaints this was focussed on external agencies rather than their own internal complaints process Recommendation Managers should review all … of appeal to the Tribunal and regarding the internal complaints procedure There was a monthly community group …
Published 19 Dec, 2018 | .pdf, 85.2 KB
Herdmanflat Hospital, Lammerlaw Ward, 8 May 2018
… patients carers or staff about patient care due to recent complaints shared with us about care on the ward Who we met … for patients and for carers We were told that following complaints from a number of carers last year a senior manager …
Published 16 Aug, 2018 | .pdf, 80.3 KB
Public Interest Disclosure Feb 2014-2017
… any matters which have already been addressed under complaints or disciplinary procedures Once procedures are in … to expect staff to use them rather than air their complaints outside the Commission However the legislation …
Published 29 Jan, 2022 | .pdf, 265.7 KB