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Page 8 of 94 search results.

Publication

June 2015

… and Carer Visits The Board noted the content of the report Complaints Policy The Complaints Policy was approved Items for Information MWC Work …

Published 1 Jun, 2015 | .pdf, 120.9 KB

Publication

Not My Problem - Mr G (Summary report)

… voluntary throughcare Local Authority A failed to follow complaints procedures and did not respond to a written …

Published 1 Jan, 2007 | .pdf, 135.5 KB

Publication

Dignity and Respect - our visits to dementia continuing care wards

Published 2 Jun, 2014 | .pdf, 622.9 KB

Publication

St John's Hospital, Mother and Baby Unit, 30 April 2018

Published 18 Jul, 2018 | .pdf, 80.3 KB

Publication

Mr S Easyread

Published 3 Feb, 2014 | .pdf, 182.1 KB

Publication

Mr J Report

… and Investigations Unit in the persons of Mrs Yvonne Osman Complaints Officer Mr John Burns Enquiries and Investigations …

Published 18 Sep, 2002 | .pdf, 299.4 KB

Publication

Decisions For Dignity 2011

… cases where things have gone very wrong and resulted in complaints Scotland s National Dementia Strategy was launched …

Published 1 Aug, 2011 | .pdf, 137.5 KB

Publication

Charter for Involvement

… and local campaigns No We have the right to make formal complaints if we No We want to give information and training …

Published 8 Jan, 2016 | .pdf, 9.9 MB

Publication

28 June 2016

… Health Act Scotland and Associated Regulations Part Noted Complaints Handling Performance Report Annual Report - Noted …

Published 28 Jun, 2016 | .pdf, 23.3 KB

Publication

Robert Fergusson Unit, Royal Edinburgh Hospital, 18 September 2018

… the ward and a number of carers told us they were making complaints in relation to concerns about staffing levels We …

Published 19 Dec, 2018 | .pdf, 100.1 KB