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Publication

Disciplinary Policy 2015-18

Published 25 Oct, 2017 | .pdf, 333.3 KB

Publication

Left Behind

… them This will normally be integrated as part of the complaints procedure Key Message Individuals are not always …

Published 31 Jul, 2011 | .pdf, 487.2 KB

Publication

Sharing Intelligence for Health & Care Group annual report

… care datasets including about service delivery complaints and workforce survey results of trainee doctors … improvement An NHS board that was improving how it manages complaints from patients and families Examples of robust …

Published 28 Aug, 2018 | .pdf, 2.6 MB

Publication

We'd like to visit you

… on whether your diagnosis or medication is right Take complaints about services you need to complain locally your …

Published 24 Aug, 2016 | .pdf, 2.7 MB

Publication

May 2015

… note of the Advisory Committee meeting held on February Complaints Report The Board noted the contents of the Complaints summary Freedom of Information Report The Board …

Published 1 May, 2015 | .pdf, 115.5 KB

Content page

Class 2: How we deliver our functions and services

… Orders Conflict of Interest Public Interest Disclosure Complaints Handling Procedure Board Code of Conduct Policy on … Orders Conflict of Interest Public Interest Disclosure Complaints Handling Procedure Board Code of Conduct Policy on …

Last updated 22 Dec, 2021

Content page

The Re-use of Public Sector Information Regulations

… 2015 Statement and guidance on making Re-use requests and complaints Re-use request form Where can I find out more … 2015 Statement and guidance on making Re-use requests and complaints Re-use request form Where can I find out more …

Last updated 5 May, 2021

Content page

How we work with other organisations

… the responsibilities of both organisations in relation to complaints about mental health services provided by, or on … the responsibilities of both organisations in relation to complaints about mental health services provided by, or on …

Last updated 13 Apr, 2021

Content page

Privacy Policy

Last updated 22 Jul, 2019

Publication

Lammerlaw Ward, Hermandflat Hospital, 14 January 2019

… about the care their family member was receiving Where complaints had been raised previously regarding individuals …

Published 17 Apr, 2019 | .pdf, 85.3 KB