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Class 2: How we deliver our functions and services

… Orders Conflict of Interest Public Interest Disclosure Complaints Policy Board Code of Conduct Policy on Reporting … Orders Conflict of Interest Public Interest Disclosure Complaints Policy Board Code of Conduct Policy on Reporting …

Last updated 9 Mar, 2020

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How we work with other organisations

… the responsibilities of both organisations in relation to complaints about mental health services provided by, or on … the responsibilities of both organisations in relation to complaints about mental health services provided by, or on …

Last updated 14 Jan, 2020

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The Re-use of Public Sector Information Regulations

… 2015 Statement and guidance on making Re-use requests and complaints Re-use request form Where can I find out more … 2015 Statement and guidance on making Re-use requests and complaints Re-use request form Where can I find out more …

Last updated 22 Nov, 2019

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Privacy Policy

Last updated 22 Jul, 2019

Publication

Lammerlaw Ward, Hermandflat Hospital, 14 January 2019

… about the care their family member was receiving Where complaints had been raised previously regarding individuals …

Published 17 Apr, 2019 | .pdf, 85.3 KB

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Help for carers

… on whether a diagnosis or medication is correct, or take complaints about services. … This could include emotional or … on whether a diagnosis or medication is correct, or take complaints about services. … This could include emotional or …

Last updated 25 Jul, 2019

Publication

Statement of Public Task under the Re-use of Public Sector Information Regs 2015

… Questions about the Commission s public task statement or complaints about the decisions made by us under the …

Published 28 Jun, 2017 | .pdf, 21.8 KB

Publication

Guardianship research, analysis and projects 2014

… to the personal welfare of an adult, also to investigate complaints and any circumstances that become known to them in … financial affairs of the adult. The Office investigates complaints where property or financial affairs are at risk, … inspects those services, grades them and deals with complaints. Length of the order and judicial overview As …

Published 20 Apr, 2015 | .pdf, 2.7 MB

Publication

MOU with the Office of the Public Guardian

… a register of AwI matters and to receive and investigate complaints where these relate to the property or financial …

Published 25 Jan, 2019 | .pdf, 66.5 KB

Publication

Board Meeting 23.06.15 PSRA 2013/14 Disclosure

… for our records management plan Implemented a new complaints handling process based on the model developed by … Public Services Ombudsman which focuses on resolving complaints early and by front line staff We utilise wherever …

Published 5 Aug, 2015 | .pdf, 234.8 KB