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Class 2: How we deliver our functions and services
… Orders Conflict of Interest Public Interest Disclosure Complaints Policy Board Code of Conduct Policy on Reporting … Orders Conflict of Interest Public Interest Disclosure Complaints Policy Board Code of Conduct Policy on Reporting …
Last updated 9 Mar, 2020
How we work with other organisations
… the responsibilities of both organisations in relation to complaints about mental health services provided by, or on … the responsibilities of both organisations in relation to complaints about mental health services provided by, or on …
Last updated 14 Jan, 2020
The Re-use of Public Sector Information Regulations
… 2015 Statement and guidance on making Re-use requests and complaints Re-use request form Where can I find out more … 2015 Statement and guidance on making Re-use requests and complaints Re-use request form Where can I find out more …
Last updated 22 Nov, 2019
Guardianship research, analysis and projects 2014
… to the personal welfare of an adult, also to investigate complaints and any circumstances that become known to them in … financial affairs of the adult. The Office investigates complaints where property or financial affairs are at risk, … inspects those services, grades them and deals with complaints. Length of the order and judicial overview As …
Published 20 Apr, 2015 | .pdf, 2.7 MB
Board Meeting 23.06.15 PSRA 2013/14 Disclosure
… for our records management plan Implemented a new complaints handling process based on the model developed by … Public Services Ombudsman which focuses on resolving complaints early and by front line staff We utilise wherever …
Published 5 Aug, 2015 | .pdf, 234.8 KB