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Publication

June 2015

… and Carer Visits The Board noted the content of the report Complaints Policy The Complaints Policy was approved Items for Information MWC Work …

Published 1 Jun, 2015 | .pdf, 120.9 KB

Board Minutes
Publication

Leverndale Hospital, IPCU (22 June 2021, announced)

… to Covid- measures The Commission is aware of two recent complaints from relatives of previous patients regarding … are appropriately being addressed through the NHS GG C complaints process Use of mental health and incapacity …

Published 15 Sep, 2021 | .pdf, 160.1 KB

Local Visit Reports
Publication

HMP Greenock (19 September 2023, announced)

… to individuals Lastly they discovered that learning from complaints was not routinely shared with the healthcare team …

Published 15 Nov, 2023 | .pdf, 232.3 KB

Local Visit Reports
Publication

Learning through review: a summary of our investigative role

… work it is important to note that the Commission is not a complaints authority we therefore advise on the importance of local complaints processes and the role of the Scottish Public …

Published 23 Jun, 2022 | .pdf, 1.3 MB

Corporate Reports
Publication

Data Protection Policy 2021

Published 22 Dec, 2021 | .pdf, 153.1 KB

Freedom of Information
Publication

Dudhope Young People's Unit (27 September 2022, announced)

… Food on the ward was not described positively We heard complaints about the showers which we had previously been …

Published 16 Nov, 2022 | .pdf, 148.6 KB

Local Visit Reports
Publication

Murray Royal Hospital, Amulree Ward (31 October 2019, announced)

Published 18 Dec, 2019 | .pdf, 136.8 KB

Local Visit Reports
Publication

Gartnavel Royal Hospital, Tate Ward (15 February 2023, announced)

… that the staff were all great fantastic absolutely no complaints Another patient discussed her relationship with …

Published 19 Apr, 2023 | .pdf, 153.4 KB

Local Visit Reports
Publication

Carseview, Ward 2 (29 November 2021, announced)

… they were happy to have their own room however there were complaints about the showers not working as well as they …

Published 16 Mar, 2022 | .pdf, 168.5 KB

Local Visit Reports
Publication

Orchard Clinic, Redwood Ward (11 September 2019, announced)

Published 20 Nov, 2019 | .pdf, 199.7 KB

Local Visit Reports
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