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Publication

Mr B Report

… Mphil C Psychol PhD HM Commissioner MWC Mrs Yvonne Osman Complaints Officer MWC GKDN F D LIST OF PERSONS INTERVIEWED …

Published 10 Feb, 2003 | .pdf, 401.9 KB

Publication

Easy read Role of the DMP

Published 14 Nov, 2013 | .pdf, 476.7 KB

Publication

Loch view, 23 January 2018

… or during any hospital admission for physical health complaints Recommendation Managers should consider the …

Published 18 Apr, 2018 | .pdf, 86 KB

Publication

Welfare guardianship

Published 22 Apr, 2013 | .pdf, 249.4 KB

Publication

Remember I'm still me (joint report with the Care Commission)

Published 1 Jan, 2010 | .pdf, 2.1 MB

Publication

Royal Edinburgh Hospital, Hermitage Ward, 26 March 2019

… supported with their rights for information and with the complaints process We found a proforma in the care plans that …

Published 19 Jun, 2019 | .pdf, 91.2 KB

Publication

Great Western Lodge, 2 May 2018

… in the house and environs This has resulted in ongoing complaints from neighbours about patients smoking out in the …

Published 18 Jul, 2018 | .pdf, 72.1 KB

Publication

13 September 2016

… the contents of the Commission response Addendum to Annual Complaints Report The Board was content with the addendum …

Published 13 Sep, 2016 | .pdf, 27.6 KB

Publication

Working with Independent Advocates

… letters assisting people to make advanced statements make complaints etc supporting people in meetings consultations …

Published 1 Sep, 2017 | .pdf, 645 KB

Publication

March 2015

… of the organisation and his wise counsel around complaints work and paid recognition to his integrity and …

Published 1 Mar, 2015 | .pdf, 128.2 KB