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Page 12 of 121 search results.

Publication

Right to advocacy 2022, appendix 2

… through comment cards and by telephone How do you monitor complaints about advocacy services Annual monitoring data …

Published 28 Mar, 2023 | .pdf, 6.3 MB

Publication

Great Western Lodge, 2 May 2018

… in the house and environs This has resulted in ongoing complaints from neighbours about patients smoking out in the …

Published 18 Jul, 2018 | .pdf, 72.1 KB

Publication

30 April 2019

… and will be updated on the Commission website - - Annual Complaints Performance Report The Board noted the contents of …

Published 23 Aug, 2019 | .pdf, 26.6 KB

Publication

13 September 2016

… the contents of the Commission response Addendum to Annual Complaints Report The Board was content with the addendum …

Published 13 Sep, 2016 | .pdf, 27.6 KB

Publication

New Craigs Hospital, Affric Ward (25 January 2022, announced)

… had been replaced in a number of areas There were some complaints about lack of fresh air due to windows not being …

Published 20 Apr, 2022 | .pdf, 158.8 KB

Publication

Royal Edinburgh Hospital, CAMHS Inpatient Unit (7 July 2016)

… of these issues We are also aware that there are specific complaints from parents that are currently being addressed by …

Published 7 Jul, 2016 | .pdf, 75.3 KB

Publication

Royal Edinburgh Hospital, Hermitage Ward (20 January 2016)

Published 20 Jan, 2016 | .pdf, 187.2 KB

Publication

Inverclyde Royal Hospital, Langhill Clinic (18 June 2019)

… to address We also heard several patients have made formal complaints about this Recommendation Managers to ensure the …

Published 21 Aug, 2019 | .pdf, 128.8 KB

Publication

Working with Independent Advocates

… letters assisting people to make advanced statements make complaints etc supporting people in meetings consultations …

Published 1 Sep, 2017 | .pdf, 645 KB

Publication

March 2015

… of the organisation and his wise counsel around complaints work and paid recognition to his integrity and …

Published 1 Mar, 2015 | .pdf, 128.2 KB