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Publication

Board Minutes 27 August 2019

… The Board approved the Three Year Establishment Budget Complaints Policy The Chair raised a slight concern that a … should be contacted to see what their policy is regarding complaints about their Chair and that the Complaints Policy should be brought back to a future Board …

Published 7 Nov, 2019 | .pdf, 68.9 KB

Board Minutes
Publication

Board minutes 29 June 2021

… December Board The Board approved the proposed timescale Complaints Report Paper Alison McRae AM said the report presented outlines the complaints received during the last year and that future …

Published 31 Aug, 2021 | .pdf, 42 KB

Board Minutes
Publication

Carers' experiences of interaction with services

… Confidentiality and communication On the ward Discharge Complaints Support plans Carers experiences of interaction …

Published 25 Feb, 2020 | .pdf, 716.8 KB

Engagement Reports
Publication

Public Interest Disclosure Policy

… any matters which have already been addressed under complaints or disciplinary procedures Once procedures are in … to expect staff to use them rather than air their complaints outside the Commission However the legislation …

Published 28 Jun, 2022 | .pdf, 119.1 KB

Freedom of Information
Publication

Use of Restraints Guide

Published 18 Jul, 2016 | .pdf, 104.9 KB

Leaflets for individuals
Publication

27 June 2017

… of approval for each policy Board meeting schedule noted Complaints i Complaints Annual Report - noted ii Complaints Policy the Board approved the policy Appointments …

Published 27 Jun, 2017 | .pdf, 52.9 KB

Board Minutes
Publication

Disciplinary Policy 2015-18

Published 25 Oct, 2017 | .pdf, 333.3 KB

Corporate Reports
Publication

Publication Scheme revised Dec 2023

… Conflict of Interest Policy Public Interest Disclosure Complaints Handling Procedures Accountability and Audit …

Published 8 Dec, 2023 | .pdf, 667.5 KB

Freedom of Information Corporate Reports
Publication

Priory Hospital, Tiree, Coll and Barra Wards (4 October 2023, announced)

… staff but were aware of their rights for example following complaints procedures A relative we spoke with on the day of …

Published 20 Dec, 2023 | .pdf, 152.3 KB

Local Visit Reports
Publication

Left Behind

… them This will normally be integrated as part of the complaints procedure Key Message Individuals are not always …

Published 31 Jul, 2011 | .pdf, 487.2 KB

Themed Visit Reports
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