Homepage Policy and research What people tell us

What people tell us

We talk to people in communities across Scotland about their experiences of care and treatment. We also talk to relatives/friends to hear their perspective on care and treatment and on supporting someone close to them.

About our engagement

We talk to people in groups or individually to hear about their own experiences of care and treatment. We might do this in relation to a particular theme, or we might visit a group based on geographic location.

Our engagement officers have their own lived experience, either as a person with mental illness or as a carer.

They talk to communities with a greater understanding of how life is for people with mental ill health or a related condition, and for their partners and families who may be in a caring role. Sometimes our engagement officers will be asked to speak publicly about their own experience and about what they have heard from others across Scotland. We sometimes share those speeches here.