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Class 1: About the Commission
… Conflict of Interest Policy Public Interest Disclosure Complaints Handling Procedures Accountability and Audit … explaining how to make a complaint about the Commission Complaints Handling Procedure How to make a request for … Conflict of Interest Policy Public Interest Disclosure Complaints Handling Procedures Accountability and Audit …
Last updated 4 Oct, 2023
Grievance Policy 2021-25
… is a framework for handling employees concerns problems or complaints relating to their employment The Commission is … It is expected that any day-to-day problems concerns complaints or difficulties will be resolved in an informal … and for employee use only and is entirely separate to the Complaints Policy which operates to enable the public to make …
Published 22 Dec, 2021 | .pdf, 74.8 KB
Tenancies easy read guidance
… you can make a complaint Ask your landlord for their complaints procedure The complaints procedure will tell you how to make a complaint if … will be able to see these Your landlord has to publish a complaints procedure This means you will know how to make a …
Published 15 Dec, 2022 | .pdf, 4.1 MB
MWC Information Guide 2015 revised July 2023
… Policy SECTION Contact details for enquiries feedback and complaints SECTION How to access information which is not … to Section Contact details for enquiries feedback and complaints Section Our Charging Policy The Commission does … Section Contact details for enquiries feedback and complaints The Act requires that we review our publication …
Published 26 Jul, 2023 | .pdf, 186.4 KB
Orchard Clinic, Redwood Ward (27 June 2022, unannounced)
… was alerted by managers at the Royal Edinburgh Hospital to complaints in relation to Redwood ward After speaking with … earliest opportunity An independent investigation into the complaints was being arranged by the health board and the … of patients whilst the investigation into reported complaints is carried out managers have already put …
Published 21 Sep, 2022 | .pdf, 150.1 KB
Royal Edinburgh Hospital, Ward 14 and Canaan Ward (29 March 2016)
… that this had a negative effect on patient care They made complaints to NHS Lothian We have asked to be provided with copies of NHS Lothian s responses to these complaints Who we met with We met with patients We also met … people had previously contacted the Commission and made complaints to NHS Lothian about these matters They told us …
Published 29 Mar, 2016 | .pdf, 270 KB