If you need information or advice
about your rights in relation to mental health care and
treatment, or you are concerned about someone else's rights
and welfare, we will try to help.
If we cannot help directly, we can refer you to other
organisations who should be able to.
We give advice and information about rights and best practice in
relation to two laws:
- the Mental Health (Care & Treatment) (Scotland) Act
- the Adults with Incapacity (Scotland) Act 2000
Our website provides answers to questions that service
users, carers, and professionals have asked us. The Scottish
Government has a series of Mental Health Act Topic Guides on
different aspects of the law and how these might affect you or
someone you know.
If you are concerned that your care and treatment is not in line
with what the law says, please contact us. We may be able to help
put things right.
Our telephone service is available Monday to Thursday 9am
to 5pm, and on Fridays from 9am to 4.30pm.
We use a callback system where we take brief details of your
query and a contact number. This means our staff can try to look
into some background on your query before calling you back.
Call us on 0131 313 8777. We also operate a
freephone number, 0800 389 6809, for service
users and carers only.