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Cookies and Privacy

 

Privacy statement

Cookies

 

Privacy statement

The Mental Welfare Commission for Scotland fully respects your right to privacy. In strict accordance with the Data Protection Act (1998) and other, related legislation, we treat any personal information you supply to us with the highest standards of security and confidentiality.

The Mental Welfare Commission for Scotland is registered as a data controller with the Information Commissioner (registration is Z9097121). This registration describes the kind of information we may hold about you, how it may be processed and with whom it may be shared.

You may want more details about how;

  • we protect your personal information,
  • we decide when it might be necessary to share this information
  • you can request copies of the data we hold about you

If so, you can download a copy of our leaflet Protecting your Personal Information - your rights under the Data Protection Act 1998  or request a hard copy at enquiries@mwcscot.org.uk

The Mental Welfare Commission for Scotland has a number of policies and procedures which explain how we process and protect your personal data to ensure compliance with Data Protection principles. These relate to information we collect about:

  • callers to our advice line
  • visitors to our website
  • complainants and other individuals in relation to a data protection or freedom of information complaint or enquiry
  • people who use our services, e.g. who subscribe to our newsletters or request publications from us
  • job applicants and our current and former employees

Collection of personal information

If you call our Advice Line and speak to one of our practitioners, details of your call will be recorded and held electronically. This allows us to access information should there be further contact between you and us, and to provide you with the best service we can.

In addition, we may also collect personal information from you when you correspond with us (for example, when you contact us by e-mail or by letter).

We also collect certain information automatically about visitors to our websites, as described in the"About Cookies"section below. To access some of the services available via our websites you will need to register with us. During the registration process you will be asked to submit personal information about yourself (e.g. name and email address). By entering your details in the fields requested, you enable us to provide you with certain services or to contact you as agreed during the registration process.

When you provide such personal information, you accept that we may retain your personal information and that it may be held by us for the purposes of providing the information, goods or services which you have requested. We do not share this information with anyone else unless we have your permission to do so.

National Fraud Initiative

Together with other Scottish public sector organisations, we are required to participate in the National Fraud Initiative. As part of this, we provide staff payroll information for data matching. Data matching involves comparing sets of data, such as the payroll or benefits records of a body, against other records held by the same or another body. Further information about the National Fraud Initiative is available from Audit Scotland.

Caldicott Guardian

Our Caldicott Guardian is responsible for ensuring that appropriate and effective controls are in place to protect the confidentiality of information that we hold. The Caldicott Guardian advises on, agrees and reviews protocols governing the protection, use and disclosure of information about, or that identifies, service users.

Any queries about how we manage personal and service user information within the organisation can be sent in the first instance to our Information Manager who will confer with the Caldicott Guardian before responding to you.

Useful links

 

About Cookies

Our website uses the following cookies, to help us to make our site better:

ASP.NET_SessionId

This is a simple token used by ASP.NET applications to identify your unique session on the website. This allows the site to remember information across multiple page views in order to maintain the integrity of any site interactions. This information is not logged and the cookie will expire as soon as your browsing session ends (for example, by closing the browser window).

Google Analytics

These cookies are used by Google to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Read the Google Analytics privacy policy

AddThis

These cookies are set by AddThis to provide the site share facility. They are also used to provide analytics and targeted advertising.

AddThis also loads additional third-party cookies which are used to provide analytics and tracking data to other third-parties. These include XGraph, AppNexus, Affectv and M6D. 

Read the Add This privacy policy

If you are not happy with any of these cookies being used, you can change your browser settings by visiting the following links:

Firefox: http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences?redirectlocale=en-US&redirectslug=Enabling+and+disabling+cookies

Chrome: http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647

Internet Explorer  http://windows.microsoft.com/en-US/windows-vista/Change-Internet-Explorer-Privacy-settings 

 

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