If you need information or advice
about your rights in relation to mental health care and
treatment, or you are concerned about someone else's rights
and welfare, we will try to help.
If we cannot help directly, we can refer you to other
organisations who should be able to.
We give advice and information about rights and best practice in
relation to two laws:
- the Mental Health (Care & Treatment) (Scotland) Act
- the Adults with Incapacity (Scotland) Act 2000
Our website provides answers to questions that service
users and carers and professionals have asked us. The Scottish
Government has a series of Mental Health Act Topic
Guides on different aspects of the law and how these might
affect you or someone you know.
If you are concerned that your care and treatment is not in line
with what the law says please contact us. We may be able to help
put things right.
Our telephone service is available Monday - Thursday 9am to 5pm
and on Fridays from 9am to 4.30pm. We use a callback system where
we take brief details of your query and a contact number. This
means our staff can try to look into some background on your query
before calling you back.
You can leave a message on our answer service after 5pm (4.30pm
on Fridays) and at weekends.
Call us on 0131 313 8777. We also operate a
freephone number, 0800 389 6809, for service users and carers